Earlier, on 23rd of this month, HTC rolled out Android 2.2 – Froyo OS for Wildfire users in India but as seen in the comments of this post, many wildfire users are still facing problems to update their handset to Froyo.
(Image via Electricpig.co.uk)
Do check out if any of these steps work out for you:
- You should automatically get a ‘software update’ notification on your phone. If you haven’t seen any such notification on your WF yet, then try pulling it manually from Settings –> About phone –> System software update and check the ‘Schedule check’ button so that your phone can automatically keep checking for an update and notify you about Froyo update in a few hours’ time.
- In our case, the phone didn’t detect software update while checking via Wifi but we could easily see update notification while we checked for it manually via mobile data plan. So we recommend you to check both ways.
- As per HTC India customer care, if you still don’t get an update, manually set your handset date to 23rd December 2010 and it should pull the Froyo update notification for your handset in the next 24 hours.
If you still face problem updating your wildfire with Froyo, you can call up HTC India toll-free number at 1800-1033-566 between 9.30 Am and 5.30 PM Monday to Saturday.
Please do not forget to comment about what method worked for you as this could be helpful for other WF users in India.
Update:
#1 – As Ajak pointed out on the comment section, “If you have firmware version 1.14.xxx, you will not get the update as of now. Only phones with firmware version 1.25.xxx are receiving updates. If you have firmware 1.14, Go to the nearest HTC service center and request them to update your firmware to 1.25.xxx and then check for the software update and you will receive the Android 2.2 (Froyo) update.”
Thaks Ajak for the info. 🙂
As mentioned in the post above, i performed every steps, still i could not see the update notification on both(Wifi and Mobile Data Plan) when updating manually. As far as the automatic update notification is concerned i don’t think we will be getting it before 15th January 2011.
@Vishal:
If nothing of the above works for you, request you to consult with HTC India CC.
NO i did the update yesterday, Use the Option 1. it works ..It takes some 20-30 min overall to update the device…It is cool
@Prabodh:
Congratulations!
Welcome to Mobile Gyaan. 🙂
@Deepak : Thanks .. anyway do u know any way we can use live wallpaper in the HTC Wildfire Device, I am break stones in it not finding anything thou.
I am in the UK and bought WF last week. I got automatic upgrade 2 days back and completed it as well.
One option to upgrade manually is to click the ‘Check Now’ button in
Settings –> About phone –> System software update
By clicking Check now, you are forcing it to search for update and hopfully it should pull through the update.
If you have firmware version 1.14.xxx, you will not get the update as of now. Only phones with firmware version 1.25.xxx are receiving updates. If you have firmware 1.14, Go to the nearest HTC service center and request them to update your firmware to 1.25.xxx and then check for the software update and you will receive the Android 2.2 (Froyo) update.
Well i contacted the HTC CC India through email and this is what they have to say—->
Thank you for contacting our Customer Support Center. We are dedicated to providing you with the best quality service and answering all of your questions and concerns.
To clarify your issue, you stated that: You want to upgrade ROM of HTC Wildfire.
In this regard we would like to intimate you that in our commitment to providing you with the best user experience, we are pushing out a new firmware update for HTC Wildfire. Your phone will receive a notification of this update. Simply press OK to accept the update via a data connection such as Wi-Fi or GPRS/3G. After installing the update, you can confirm a successful update by confirming the Build number (From the Home Screen go to MENU> Settings> About Phone> Software Information> Build number). The new Build number after the update will be 2.25.720.1. Update: Android 2.2 and HTC Sense update, you need to do the restore factory settings. To perform the restore factory setting you need to perform the following settings,
Performing a factory reset using phone buttons
1. With the phone turned off, press and hold the VOLUME DOWN button, and then briefly press the POWER button.
2. Wait for the screen with the three Android images to appear, and then release the VOLUME DOWN button.
3. Press VOLUME DOWN to select CLEAR STORAGE, and then press POWER.
4. Press VOLUME UP to start the factory reset.
Note: Please take a backup of all the data from your phone to PC as all the data will be lost after doing hard reset.
After that please reset your date:
MENU> Settings> Date & time> 1) Uncheck the Automatic
2) Set date to: 12(month) 23(date) 10(year)
After this turn off your device and switch on it again. When you on it you will get the notification when you tap it will upgrade your phone automatically. If you did not get it immediately, please wait for some time you will get it after some time automatically.
You can also call our Call Center at: 1800 103 3566
if you have further questions.
Thank you once again for your continued patronage.
@Prabodh:
I’ll try to find a way out for this and will post about it a few days’ time on this blog. 🙂
@Srivathsa:
Yes, that point is mentioned on the post already.
@Ajak:
Thanks for the good info. Will update it on the post.
@Vishal:
Thanks for pasting HTC’s offical mail over here 🙂
As per my last comment, the steps didn’t worked out for me and I’m not sure whether it will work for others or not.
So if anyone trying out the steps mentioned in my last comment and nothing happens or anything goes wrong, then I’m not responsible for it.
The steps that HTC support mentions are not working for Wildfire with software 1.14.xxxx. HTC support is blindly following screen instructions. It is kinda like “hold the phone towards east and hold it high up in the air and jump and you may receive the update”. Please check your firmware version, if it is 1.14.xxx, you need to have it first updated to 1.25.xxx.
@Deepak – Your post only says about checking the automatic option to look for any updates, but I was saying about a button called ‘Check now’ available in that screen. This is nothing to with the automatic check box.
Click that button to force it to check for updates.
@Srivathsa – the update problem for HTC wildfire is in INDIA and not in UK.
you are saying about the ‘check now’ button, well i tried this also still it is not able to pull the update.
Hi All,
As discussed before, i got a pop up sayin tht an update is available today which i was waitin for. Without any hesitation i downloaded it. but i found out that it is a .zip file which i think ki need to exract, so m stuck as what to do next.
Please heclp me how to proceed with tht .zip file
Thanks in advance 🙂
I have tried all the steps specified above. but no use. HTC says you have to wait until 5th Jan. I m waiting
@All : For the update came from Check now button only..U will get a dialog to install the new firmware.
@Vishal:
Thanks for the disclaimer note.
@Ajak:
Yes, many CC executives just speak out the instructions present on screen.
@Srivathsa:
Hope Vishal cleared you.
@Alok:
That sounds strange. It should automatically install the file after the download. Request you to have a talk with HTC CC.
@Thanamech:
Better late than never! 😉
@Prabodh:
Thnx for the note to everybody!
He all,
I was really worried.. now because of you people help i could upgrade my RAM to 2.2 android. Thanks to alllllll
Glad to know, this post helped you out. 🙂
Happy new year!
my wf software no 1.25.720.1. but still I m not getting froyo.. is there any possibility to upgrade via pc
Please check out with HTC Customer care on the toll-free number mentioned above.
noted … shall check out this update ..
You must. It’ll give a refreshing expereince with some good new featuers.
Hi…i bought my wildfire fom dubai…it has d software number-1.33
Any idea how can i update the phone….still no froyo update 🙁
Thnxx
I checked with HTC care center, Bangalore. The guy said that not everybody is able to pull Froyo for wildfire and, though it is rolled out globally, it is still depending upon the handset (may be the serial number or watever) whether the set is able to pull the update or not. He asked me to keep checking. And also that via PC, it is not possible to update the ROM and only possible way is by air.
May be Bharat’s post can help you out.
Thanks Bharat and Deepak that I have got Froyo now 🙂
This site is really Mobile “Gyaan” site 😀 …
Kudos to Deepak for maintaining such a wonderful flow of responses.
Good to know it helped you out.
Thanks for the nice words too!
I got my wildfire from Australia and it shows firmware version as 2.1-update1. Anyone know how can I get the froyo update?
Thanx
You should get a Froyo update notification. Following the steps there you can get it updated to froyo.
To get Android 2.2 you need to update the software number to 1.25
to update the software number download the below exe
[ RUU_Buzz_hTC_Asia_India_1.25.720.1_Radio_13.45.55.24_3.35.15.31_release_142213_signed.exe] from http://www.mediafire.com/?g803gkqc3bs41jp
After downloading, just connect ur phone with USB cable to ur PC in USB charging mode & double click the downloaded .exe file to run setup. Follow the Readme file in that setup or onscreen instructions properly & start installation.
connect to internet using wifi or gprs
then goto Menu->settings->About phone->System Software Updates & Click CHECK NOW..
you will get the update.
Thanks for the nice info Bharat.
Hope it helps to some.
Thanks Bharat and Deepak..
It worked.!!
Am glad it helped you out!
I’ve seen in some forums when you do this, you loose the ability to root your phone. Can somebody comment on this?
Not sure about this Sohail. Will update here if I come across any info. relevant for you
@All:
If you are on the older Wildfire firmware, you can upgrade your’s via the info. posted by Bharat and it’ll probably help you get Froyo sooner on your phone.
[Disclaimer: This is an unofficial information (not coming directly from HTC) so do it on your risk.]
Hi,
How is the battery performance for you all. For my HTC Wildfire it was giving decent backup of around 1.5-2 days with low usage. But after i upgraded to Android 2.2 (FROYO) on 29th Dec, the battery has got really bad. It drains out within 10 hours even if the phone is not used at all. I even tried doing a factory reset to remove all applications and then put it on stand by for full day but still it didn’t last for even 12 hrs.
They are claiming a 120hrs Standby time. But it not giving even 10% of that.
I am sure that installing 2.2 has affected battery life but it too bad incase u forget to carry the chager or you are travelling alot.
Mohit
Exactly the same problem here! Though I am getting run time with 2G sim, my BSNL 3G sim is simply draining the whole battery in 10 hrs. Its not feasible to charge it all the time
@Mohit & Gaurav:
This problem seems unusual. Few of the WF we’ve updated gives the same battery backup as it used to with earlier version.
I experimented too.. Using the Vodafone 2G connections its running perfectly fine but when i put in my BSNL 3 G sim its draining out all battery within few hrs even if the handset is not at all used (just kept switched on and not even used for messaging or phone calls)
Hi,
I also have the same issue with BSNL 3G sim. For me this issue is visible before upgrade and issue still there even after the upgrade.If some body got clue, please let me know the solution.
Will post here if I get any update!
Hi Finaly i have froyo on my Wildfire @ kerala.
Guys u need to get the seriel number changed to 1.25 to get the update.
Ive visited HTC showroom @ Trivandrum and changed it . today after noon i got the update while checking for new updates now.. my wildfire is Licking froyo ll the way.. thanks HTC….
As mentioned in the post, about the froyo update, the software number has to be update from 1.14.xxxx to 1.25.xxxx.
For that who are having the problem to update to froyo, pl go to nearest HTC Service center and from there you can change the software version of your wildfire from 1.14.xxxx to 1.25.xxxx
After updating the software number to 1.25.xxxx you can check for the froyo update and this time it will be able to pull the update from the server and will install itself and one important thing when updating to froyo the battery level should be more than 50% or at 50%, then only you will be able to download the update and install.
Thank you all for your help.
i have updated my wildfire to froyo(2.2) and its running good and it is faster than the eclair(2.1)
Once again, thank for the help.
Your welcome, Vishal!
Hi Deepak. Hope you are doing well. I just wanted to know, Android OS required anti virus? Because we keep on visiting many websites. There might be possibility of infection is it. Please suggest.
I am doing good, Ganesh! Hope the same with you.
Well, personally I don’t use any AV on my Android and never wanted one. Will again do some research on this and post about it as a new post.
Hi Guys,
Need help…
I got my wildfire from UAE ..cant upgrade to from 2.1 to 2.2 ..called customer care and they say coz it is purchaed from UAE it cant be upgraded … from India you need to call the UAE customer care … isnt that crazy !!!
Regards,
Lloyd
Xactly d same problem…my software number is 1.33.xxx.xx. 🙁
ya.. Ananay the same software initials with me aswell …
@Lloyd:
Check out the update below the post. It might help you.
@Ananay:
Sorry but am not sure about 1.33 version. Will update this section in case I get to know about it.
Hi Deepak,
The post was very informative and cool.
Is there any way to update my HTC Magic to 2.x. I am unable to use many good apps and game in HTC magic as it is android 1.5. Its also not possible to access the Android Market on this device… really sad.. Any help would be greatly appreciated.
Thanks in advance.
Sorry for late reply. Well, though there is no official way to update your HTC magic, the guys at XDA Developers forum might help you to upgrade it using a custom home-cooked ROM!
@Deepak Jain
Thanks buddy..
I saw Cyanogen Mod already.. XDA is little bit harder than Cyanogen(for HTC mostly).. The Cyanogen Mod is better with lot of tweaks..
Nice! 🙂
I bought my Wildfire from a Singapore based ebay seller, and I’ve not yet received the froyo update after trying the aforementioned methods. Frustated, I took my phone to the local HTC service centre, but he denied me service saying they donot service phones which aren’t purchased in India.
But he did tell me, after checking the serial number on my phone, that it has a German ROM. Even tried contacting HTC DE without any reply.
Now I’m considering manually flashing my device. But I’m confused which ROM from http://shipped-roms.com/index.php?category=android&model=Buzz should I flash my phone with.
Also, I see some RUU and OTA builds, what are these and what is the difference?
Is there any harm in flashing my phone with these ROMs? Like I read somewhere that you loose the ability to root. Can somebody comment on this?
Appreciate all the help. Thanks.
Sohail, you should always upgrade your phone with custom ROMs only at your own risk!
Hi Dj,
How about u having a link for only Handsets and one sub-link for HTC Wildfire in Mobilegyaan website, it would help all widfire owner to have a forum and discuss more on that.. 🙂 I am basically asking for Forum kind of page for HTC WIldfire, would be intresting to have in touch with other wildfire owners. …Well it is wild thought, let me know if that is possible …
~Prabodh 🙂
Hey Prabodh, thanks for the input.. You’ll soon get to see something similar! 🙂
For my HTC Wildfire the battery backup used to be 2 days (Normal Usage). But after upgarding the OS to Android 2.2 (FROYO), the battery backup has come down to 1/2 a day (10-12 hrs). This is happening even if the phone is not used. As suggested by HTC Call Centre, I did factory reset also. Still the problem persists.
Any suggestion.
As you can see in the comments above, this problem is faced by many other users too. May be 2.2 Froyo needs more resource thus the decreased battery performance.
Hope HTC comes up with some solution for it.
Hey. changing the date method worked for me…it notified me instantly……anyway i got the HTC Wildfire today……i am so happy
Nice! Congrats for your new phone. 🙂
hey,
i recently bought the htc wildfire and it came with android 2.2
even i faced the same battery problem with my airtel 3g sim
all i did was went to menu-setting-wireless and networks and turned of the mobile networks
doing this my phone runs for 1.5-2 days depending on my usage 🙂
I successfull upgraded froyo 2.2 using the method mentioned above.
I had to update to 1.25 version first and the after that was complete i got the notification for update. it was a smooth affair …
And yea even m facing battery issues. 🙁
Congrats for getting your phone upgraded.
As you can see the comments, battery issue is being faced by many. I’ll post about it if I get to know some trick to tweak battery life.
hi deepak,
Just wondering, Can i upgrade to 2.2 froyo using this method (1.25 rom) in UK?? OR theres any different ROM UPDATE (1.25) for this in UK?? I’l really appreciate any solution?? im on 3 network UK & they not pushing any Froyo Updates Yet…:( Thanx
I think it should be the same ROM update, not sure though. You may try your luck by the above method.
Hi hi deepak,
when can i update from 2.1 to 2.2 in Kuwait ????
thank you
You can check that out with your country’s customer care. Though I feel you should be getting the update sometime soon!
I need some help here. i installed Froyo on my HTC wildfire, but since then it is consuming battery like anything, also the phone is getting OFF. and whe we switch it on it says recharge you phone, and shows the battery is completely down. Anybody experienced this behaviour? when the battery is charged, phone is working normally, as it was working earlier.
Before upgrading to Froyo OS, my phone was working fine and battery was giving a very good life…
Suggestions please…
thanks
Swapnil
Swapnil, as you can see the comments above, many others are facing similar issues.
Will post if I get to know some way to tweak battery life!
Hi Swapnil
I bought my HTC wildfire 1 month back. Also updated froyo on it. But i am not facing such issues, which you have mentioned nor my friends those who are using HTC models. As far as I know, HTC is very good in technology. And about battery, earlier battery backup was 2 days, after updating froyo it came down to 1.5 Day. But still it is okay. I will be online every time, I think you need to disable of few things like Bluetooth, wifi and GPS if it is activated unknowingly. Whenever you need you can activate it immediately. If you still face or facing the same things, then better you contact HTC service centre.
Thanks Ganesh for the info,
Actually i have already disabled those things,(Wi-Fi, GPS, Location, etc) even there is no Taskkiller software on my phone…
Also, how to enable the Market again? becasue, it is not accessible. ofcourse i enable wifi and GPS(if required) when i want to access Market. but it is giving me error.. and not loading the Market site..
thanks
Swapnil
Hi Swapnil
If your mobile connected to Internet and all required setting is enabled then it should work properly. If you are using internet via wi fi modem then only you need to enable wi fi. GPS is only for locating yourself in the Google MAP. 3G is quite expensive for now. that is why I am using 2G network of Tata docomo, Rs 98 plan with 6GB usage. This is more than enough for mobile. We have Edge in our mobile, so speed will be up to 2.7G. Just check all those things. If you still facing issues to access market then Deepak is there to guide us.
thanks Ganesh.. i think i need to call the HTC help desk…
i will check with them…
thanks a lot
Swapnil
@Swapnil:
Hope Ganesh helped you well.
@Ganesh:
Thnx for helping out Swapnil!
There are battery issues mentioned all above, HTC wildfire is giving me less battery backup than before, but its still manageable, there’s a loads of Background apps in the new froyo…i just kill all unnecessary apps….now battey backup is good to 1.5 day with normal usage
Yes, these background apps seems to be the culprit!
I also noticed battery drain problem after upgrading my Wildfire to froyo. After couple of visits to the service centre and some debug myself, I have narrowed it down to the BSNL sim card (tried Airtel sim and it works perfectly). Not sure how the background apps are related to this. BTW, which background apps did you guys kill.
Yesterday night i updated my wildfire to froyo. Now i am unable to connect to Market. Also i have Advanced task killer on my phone. I selected Market and killed it. Is it the cause of the problem or the froyo update. Please share your opinion and help me how to use market again.Many Many thanks
Gautam, feel sorry about the problem.
Though it seems to be some minor problem and if nothing works-out, you better hard-reset your phone using the info available here.
P.s. All your data & 3rd party apps will be deleted during hard-reset.
Hi,
I have updated successfully to 2.2, but i’m facing little bit problem.
My mobile is getting vibration when pressing the numeric keys (ex: 1,2,3, etc.,) even though all vibration settings are turn off.
Could you anyone please suggest the solution for the this problem
Thanks
Rama
May be resetting (hard reset) could help.
May be you could digg more with some setting menus?
If that still doesn’t help you and you wanna get rid of the problem, then try hard-resetting your phone.
Hi, i have a HTC wildfire it is secondhand i spoke to someone from HTC via live chat they said my phone is from india HTC branded, i am from the UK an i still have not recieved the froyo update i have checked numerous times through settings but no luck and done a factory data reset an then tried updating but nothing, i am on the orange network also my phone is unlocked.
Which mobile is the best within 10K with VDO Call, Wifi fac, OS any
hi! i got my htc wildfire in mid-january! have been tring to update to froyo ever since! but im just not able to! ive tried everything mentioned in the above comments except for the manual website installation. please help me here!
If you are unable to get it done, you better try getting in touch with HTC customer care or their service center.
@ deepak jain – I am deciding to buy htc WF, and i read all ur posts my friend thanks for doing such a continuous hard work. i am deciding to go directly for gingerbreed and i come from good sites who provides stable upgrade. does any one tried for it. or should i go for samsung android 2.2 devices. does thay have multitasking
dear deepak ,
is there any way i can use live wallpapers on my WF with froyo ??? kindly do some research and let me know….
thanks in advance .
Unfortunately, NO!
When will I be able to upgrade my HTC wildfire to Android 2.3?
My present version is Android 2.2.1 (Froyo).
Hi Ppl,
I would am planing to buy a smart phone i have listed LG optimus 1 and HTC wildfire. I see they are worth for their specifications. but at the outset i wanna suggestion for the best one from both to go with. please pour in u r suggestion that would help me get a good goodie.
Hi Deepak,
I was just looking through your forum and I have one question regarding my HTC Wildfire purchased from UK in US. I am still on 2.1 Update 1. The reason I landed on this forum as I am recently facing problem with my battery backup. Battery is in good health and I have also bought a additional battery but it always says the battery charging upto 75% even after charging for 12 hours. Do you have any information? Will upgarding as per above steps work?
Thanks!
Sachin, first of all sorry for late reply.
Well, I haven’t come across any such issues. Suggest you to visit HTC customer care or if it doesn’t have valid warranty, then go and check with some mobile repair guy!